An interdisciplinary approach to develop a conceptual model that integrates existing theoretical approaches for assessing digital service quality.
This paper explores the role and impact of applying co-production to public
service creation or refinement.
Our second Newsletter is out!
Interlinkk goes to 2022 UCAml with Prof. Diego Lopez de Ipiña Gonzalez de Artaza from our partner Deusto!
14 Dec 2022, Rome (Italy): Democratising co-production of sustainable public services: what are the legal and technical barriers to co-delivery?
Interlink project was presented in the meeting UNIC CityLab on the topic “From data collector to co-researcher – how to successfully collaborate with society”
Our first Newsletter is out!
Exploring our pilot on the Municipality of Reggio Emilia and its long-term dedication in collaborative public production projects and participatory methods services.
Challenges and Opportunities for ICT in Co-production: A Case Study of Public Service Innovation in an Italian Municipality
Chiara Leonardi and Elena Not (from our partner Bruno Kessler Foundation) are the authors of the paper “Challenges and opportunities for ICT in Co-production: a case study of Public Service Innovation in an Italian municipality”.
Our partner Deusto presented Interlink project at SpliTech 2022.
Public services: how can co-creation be sustained to create long-term collaboration between PAs and citizens?
Together with inGOV project, we organized a workshop to explore whether and how co-creation can be scaled up and sustained over time to create long-term collaboration between professionalized service providers in public agencies and citizens.
Toghether with inGov we managed the workshop Long-term Sustainability of Co-Creation and Co-production”, Ghent (Belgium) on May 23-24 2022.
Interlink project will attend the High-Level Workshop on Public Services of the Future, organized by Across h2020 project (2022, May 6th).
Fondazione Bruno Kessler and Deusto join their hand in the paper entitled “A collaborative environment to boost co-production of sustainable public services”, on Interlink results.
Interlink project leverages the know-how and results acquired by previous EU and national projects (for example Families_Share) to make sure the open government platform envisaged
Radboud University has been working on a paper focusing on the following question: How does the perceived quality of digitally co-produced services influence levels of acceptance and trust among civil servants and citizens?
Today’s civil servants are addressing problems of unprecedented complexity. Civil servants need the right skills to keep pace.
As a Horizon 2020 project, we are working on “the Interlink Innovation universe” from different perspectives, such as technical and social points of view.
IMR Academy Seminar: Technology vs. social science: Professor Dr. Taco Brandsen presents the INTERLINK project.
Communication from the Commission for a competition policy that fits for new challenges.
We are happy to announce that our first event will take place online on November 4th, 2021 from 10:00 to 11:30 CEST.
We had our Secondary Plenary, hosted by eTopia. We discussed the status of the project and directions for the next months.
Short interview with Fondazione Bruno Kessler about shadows and lights in co-producing public services with ICTs.
How to make a greener Europe with digital technology?
The ambition of Interlink project is to develop a new collaborative governance model that promotes the reuse and sharing of existing public services leveraging on the partnership between citizens, private actors and public administrations.
Interlink is funded by Horizon 2020, Work Programme 2018-2020, Europe in a changing world – Inclusive, innovative and reflective societies.
The INTERLINK solution will consider gender diversity in its workflow by taking into account different citizens’ profiles.
Prof. Ansell together with Prof. Jacob Torfing put under the radar keywords as e-government, collaborative innovation in the article Co-Creation: the new kid on the block in public governance
Interviewing prof. dr. Roberto Diaz Morales on AI (Tree Technology).
Representatives of important Italian municipalities will discuss key factors to ensure digital transition and priorities of local authorities to fully seize opportunities offered by the Recovery Plan.
Who is responsible for setting the environmental transition? Read the article of Luigi Zanella, Head of Business Development & Innovation at Dedagroup Public Services (partner di Interlink Project).
The Italian Ministry of Economy and Finance will leverage on the Interlink platform and its components to co-design and co-create a new Participatory Strategic Planning Module (PSPM) mock-up open to other Public Bodies. The PSPM will aid in strategic planning tasks and provide an open repository of good practices.
The goal of the Latvian Ministry of Environmental Protection and Regional Development Customer Service Centers’ use case is to test sharing service delivery with third parties to improve public services.
Zaragoza will adopt the Interlink governance framework to widen Open Innovation within the city. The framework and set of enablers made available within Interlink will provide holistic support for sustainable Open Innovation in the co-creation and co-delivery of services.