INTERLINK EU PROJECT

Innovating goverNment and ciTizen co-dEliveRy for the digitaL sINgle marKet ambition is to develop a new collaborative governance model that promotes the reuse and sharing of existing public services leveraging on the partnership between citizens, private actors, and public administrations

Facts & Figures

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Budget

Partners

Duration
(in months)

EU Countries

Understand the project

Interlinkers

Interlinkers are a set of digital building blocks that implement the defined governance model and standardize the basic functionalities needed to enable private actors to co-operate in the delivery of a service. Interlinkers shall offer interoperable, re-usable, EU-compliant, standardized functionalities for service co-production management.

Digital Compass

The European Commission proposes a Digital Compass to translate the EUʼs digital ambitions for 2030 into concrete terms around four cardinal points (skills, infrastructures, business, public services).

E-government

E-government (Electronic Government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region.

E-governance

E-governance (Electronic Governance) is the application of IT for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems between government to citizen (G2C), government-to-business (G2B), government-to-government (G2G), government-to-employees (G2E) as well as back-office processes and interactions within the entire government framework.

Open Government

Open Government defines a culture of governance based on innovative
and sustainable public policies and practices inspired by the principles of transparency, accountability, and participation that fosters democracy and inclusive growth.

E-services

E-services (Electronic services) are services that use of information and communication technologies (ICTs). The three main components of e-services are- service provider, service receiver, and the channels of service delivery (i.e. technology).

Results

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pilots

Spanish use case

21 February 2021

Zaragoza will adopt the Interlink governance framework to widen Open Innovation within the city. The framework and set of enablers made available within Interlink will provide holistic support for sustainable Open Innovation in the co-creation and co-delivery of services.

Latvian use case

21 February 2021

The goal of the Latvian Ministry of Environmental Protection and Regional Development Customer Service Centers’ use case is to test sharing service delivery with third parties to improve public services.

Italian use case

21 February 2021

The Italian Ministry of Economy and Finance together with the Agency for Digital Italy will leverage the Interlink platform and its components to co-create a new module with Reggio Emilia city for a Joint Strategic Planning between central and local Public Bodies.