INTERLINK EU PROJECT
Innovating goverNment and ciTizen co-dEliveRy for the digitaL sINgle marKet ambition is to develop a new collaborative governance model that promotes the reuse and sharing of existing public services leveraging on the partnership between citizens, private actors, and public administrations
Facts & Figures
(in months)
Understand the project
Open Government defines a culture of governance based on innovative
and sustainable public policies and practices inspired by the principles of transparency, accountability, and participation that fosters democracy and inclusive growth.
E-government (Electronic Government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region.
Open Innovation is a term used to promote an information age mindset toward innovation that runs counter to the secrecy and silo mentality of traditional corporate research labs.
E-services (Electronic services) are services that use of information and communication technologies (ICTs). The three main components of e-services are- service provider, service receiver, and the channels of service delivery (i.e. technology).
Interlinkers are a set of digital building blocks that implement the defined governance model and standardize the basic functionalities needed to enable private actors to co-operate in the delivery of a service. Interlinkers shall offer interoperable, re-usable, EU-compliant, standardized functionalities for service co-production management.
Co-production is a practice in the delivery of public services in which citizens are
involved in the creation of public policies and services. It is very different from traditional models of service provision because it fundamentally alters the relationship between service providers and users; it emphasizes people as active agents, not passive beneficiaries; and, in large part because of this alternative process, it tends to lead towards better, more preventative outcomes in the long-term.
Results
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pilots
Spanish use case
Zaragoza will adopt the Interlink governance framework to widen Open Innovation within the city. The framework and set of enablers made available within Interlink will provide holistic support for sustainable Open Innovation in the co-creation and co-delivery of services.
Latvian use case
The goal of the Latvian Ministry of Environmental Protection and Regional Development Customer Service Centers’ use case is to test sharing service delivery with third parties to improve public services.
Italian use case
The Italian Ministry of Economy and Finance will leverage on the Interlink platform and its components to co-design and co-create a new Participatory Strategic Planning Module (PSPM) mock-up open to other Public Bodies. The PSPM will aid in strategic planning tasks and provide an open repository of good practices.
News & Events
Interlink goes to Korea!
The Interlink Consortia will attend the 23rd Annual International Conference on Digital Government Research at the Seoul National University in South-Korea.
Public services: how can co-creation be sustained to create long-term collaboration between PAs and citizens?
Together with inGOV project, we organized a workshop to explore whether and how co-creation can be scaled up and sustained over time to create long-term collaboration between professionalized service providers in public agencies and citizens.
Submit your paper: UCAml is coming!
Call for Paper: UCAml deadline is July, 1st.
Clustering event: long-term sustainability of Co-Creation and Co-production
Toghether with inGov we managed the workshop Long-term Sustainability of Co-Creation and Co-production”, Ghent (Belgium) on May 23-24 2022.
Interlink goes to Korea!
The Interlink Consortia will attend the 23rd Annual International Conference on Digital Government Research at the Seoul National University in South-Korea.
Public services: how can co-creation be sustained to create long-term collaboration between PAs and citizens?
Together with inGOV project, we organized a workshop to explore whether and how co-creation can be scaled up and sustained over time to create long-term collaboration between professionalized service providers in public agencies and citizens.
Submit your paper: UCAml is coming!
Call for Paper: UCAml deadline is July, 1st.
Clustering event: long-term sustainability of Co-Creation and Co-production
Toghether with inGov we managed the workshop Long-term Sustainability of Co-Creation and Co-production”, Ghent (Belgium) on May 23-24 2022.
Our Partners
