Italian use case

Through the Interlink project, the Italian Ministry of Economy and Finance (MEF) will leverage the Interlink platform and its components to co-create a new module, in collaboration with the Municipality of Reggio Emilia, for a Joint Strategic Planning between central and local Public Bodies, and based on common standardized guidelines, as well as on their shared good practices.

The new module will also facilitate stakeholder engagement, so as to support participatory processes involving institutional bodies, local communities, and citizens. This will result in a shared digital space that could be enriched and exploited by each local Public Body that intends to use it, and which could be customized for and by them.

The new module will be developed starting from both GOvernance STrategy (GOST) and Reggio Emilia’s services governance systems and will be initially tested by Reggio Emilia itself.

GOST is the MEF IT services governance system to ensure the adoption of standardized and efficient processes for the management of the information technology asset of MEF and the connected expenses. The new system streamlines the organization’s ICT project planning and management processes in terms of effectiveness and efficiency, with a positive impact also on the connected ICT expenses. GOST is being developed as a cloud-based solution and is made of self-consisting modules of services, which can be made available to other Public Bodies through a Software as a Service (SaaS) approach.

MEF will manage the use case of Reggio Emilia with the support of the Agency for Digital Italy (AgID). AgID provides central and local Public Bodies with an Open Government strategic plan setting their goals and objectives to be achieved to foster the Italian digital transformation. Central and Local Public Bodies represent a heterogeneous and broad scenario that gives them the chance to improve Agid’s objectives achievement, aiming to accelerate the Italian digital transformation, by establishing synergies among them.

These targets can be pursued individually by each organisation or in collaboration with other Public Bodies; a Joint Strategic Planning could be an opportunity for them to join the efforts and achieve results faster and more efficiently.

The added value would lie in the sharing of good practices related to each Public Body strategic planning, approaches and software used, as well as governance models and more. Indeed, Public Bodies would be able to also share organisational tools and successful initiatives already tested at central and local level to be potentially adapted to other public entities.

Pilots

latvia

Latvian use case

The goal of the Latvian Ministry of Environmental Protection and Regional Development Customer Service Centers’ use case is to test sharing service delivery with third parties to improve public services.

Zaragoza city

Spanish use case

Zaragoza will adopt the Interlink governance framework to widen Open Innovation within the city. The framework and set of enablers made available within Interlink will provide holistic support for sustainable Open Innovation in the co-creation and co-delivery of services.