A new collaborative model
Interlink is aimed at implementing a new collaborative model where government and private actors share both power and responsibilities, costs and benefits. This will reduce the costs of producing services and delivering services for the public administrations and increase the involvement of private companies and Transmission System Operators (TSOs) in the market sector of public service delivery. Moreover, the new governance model will potentially increase the total number of public services.
Deliverables
Interlinkers as basic building blocks
Interlink will provide the missing elements to facilitate service co-delivery: Interlinkers will represent basic building blocks supporting organizations, operations and monitoring of co-delivered services. This will facilitate PAs transition from the traditional government towards Public-Civic-Partnership, overcoming the current lack of common standards and reusable solutions. Furthermore, Interlinkers will be based on open software that will take advantage of mobile-accessible tools so as to offer innovative, inclusive and efficient services leveraging on mobile technology.
Reinforcing trust in PAs
Interlink will implement measures that will overcome some of the barriers that hinder the trust of citizens in the PAs, for instance by improving transparency. The use of the simple standardized building blocks to support service operations, organizations and monitoring will increase the number of actors involved in co-delivering services and will reduce the distance between co-delivery partners and end-users of public services.
An inclusive Digital Single Market
Starting from the directives of the Digital Single Market, Interlink will enrich the current set of basic capabilities included in the Connecting Europe Facility – CEF building blocks with a second set of interoperable building blocks for service co-production. This will allow initiatives that are now limited to a local dimension to contribute to the EU digital single market, increasing the recognition of its benefits.
Deliverables
Implementing the Web Accessibility Directive
Interlink will implement a user-friendly environment, compliant with the EU regulations and principles of the e-governments such as Once-Only, Digital by Default, Relevant-Only, etc., so as to enhance accessibility for all stakeholders. Improved accessibility will have also an economic impact, by benefiting businesses with economic gains, as they can reach a larger, mostly untapped customer base.
