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interlink_fbk@fbk.eu – LinkedIn

Second Plenary Meeting in Zaragoza

We had our first meeting in person in Zaragoza (Spain) and the Secondary Plenary, hosted by eTopia (the city Center for Art and Technology). We discussed the status of the project and directions for the next months.

What about the Interlink main objective?

Interlink will overcome the barriers that hinder administrations to reuse and share services with private partners (including citizens) by combining the advantages of two often opposed approaches:

  • the “top-down” approach where Government holds primary responsibility for creating these services compliant with EU directives, sometimes seeking the support of citizens for a specific design or delivery tasks
  • the “bottom-up” approach in which citizens self-organize and deliver grassroots services where government plays no active role in day-to-day activities but may provide a facilitating framework

How is Interlink meeting the challenge from the Governance for the future H2020 call?

Governance is being transformed by new approaches to delivering public services which allow for the involvement of citizens and various other actors. This challenge is to critically assess and support as needed this transformation based on open collaboration and innovation platform supported by ICT (government as a platform) and on open environment and ecosystem with clear frameworks and guidelines for modular services quality.

What should the Interlink project provide?

At its core, INTERLINK proposes a new collaborative environment that allows PAs, private entities, and citizens to cooperate towards the co-production and adoption of services. This environment will allow:

  • defining the co-production approach (WP2)
  • building public-civic communities (WP5)
  • provisioning tools (WP3)
  • running and monitoring the adoption process (WP4)

The goal of the co-production process is to create a new or customize an already existing service. Such a new instance may be created by the PA or even by a private entity and will define a set of activities needed to enact the co-production process:

  • use of the technological, non-technological, and partnership enablers
  • service customization tasks
  • team formation
  • dissemination activities

Are we on track?

After 10 months, the Interlink community is proud to announce that we are on track! We set project management tools included a Communication and Dissemination plan with official channels. We are working on the Governance model and the Data Management plan plus the GDPR releases. We collected the first catalogue of Interlinkers based on personas and User stories. We designed several mock-ups and front-ends with a Wizard support.

TAGS: Co-production, Digital Europe Programme, E-services, Interlinkers, Open Government, Open Innovation, Public Services

Use Case

Stazione Reggio Emilia AV

About Reggio Emilia (Italy) participatory governance model

22 September 2022

Exploring our pilot on the Municipality of Reggio Emilia and its long-term dedication in collaborative public production projects and participatory methods services.

Piloting activities

Piloting activities in Latvia, Spain, and Italy

11 July 2022

We are going to test the Interlink solution through proof-of-concept experiments in the PAs of Italy, Latvia, and Spain.

MEF Entrance Rome

Italian use case

21 February 2021

The Italian Ministry of Economy and Finance will leverage on the Interlink platform and its components to co-design and co-create a new Participatory Strategic Planning Module (PSPM) mock-up open to other Public Bodies. The PSPM will aid in strategic planning tasks and provide an open repository of good practices.

INTERLINK Logo

Innovating goverNment and ciTizen co-dEliveRy for the digitaL sINgle marKet goal is to overcome the barriers preventing PAs to efficiently share services in a Digital Single Market by combining the enthusiasm and flexibility of grassroot initiatives with the legitimacy and accountability granted by top-down e-government frameworks.

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This project has received funding from the European Union’s Horizon 2020 research and Innovation programme under Grant Agreement 959201