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interlink_fbk@fbk.eu – LinkedIn

Democritising the co-production of public services with a Collaborative Environment

We are thrilled to share some exciting news from INTERLINK, a project that has been at the forefront of innovation in public service co-production. After an intensive 36-month journey of research and experimentation, INTERLINK is proud to announce the successful culmination of its innovative approach, inspiring a new way public services are co-produced.

Transformative Collaborative Environment

INTERLINK engaged over 20 Public Administrations and 420 users in the development of the INTERLINK Collaborative Environment. This revolutionary platform, supported by 77 Interlinkders and 6 comprehensive co-production schemas, serves as a one-stop shop for Public Administrations seeking to democratize the creation of new services directly with end-users.

The INTERLINK Collaborative Environment is a result of 190 internal meetings to design a platform suitable for different stakeholder networks. Key features include co-producer organization and process management, a comprehensive guide for co-production processes, recommendation of Interlinkers, and the publication of success stories. This user-friendly platform offers capabilities such as defining co-production approaches, building public-civic communities, provisioning tools, and running and monitoring adoption.

Interested to know the technical details? Download the deliverables!

#Interlinkers

Interlinkers are common building blocks that provide interoperable, reusable, EU-compliant, and standardized functionality for public service co-production management. The Interlinker catalogue, with 77 Interlinkers grouped into thematic clusters, addresses various co-production challenges. These enablers support co-production guidance, capacity building, and service development within a robust framework.

Pilots in Italy, Latvia and Spain

INTERLINK conducted pilots in Italy, Latvia, and Spain to test the Collaborative Environment. The pilots involved various public bodies and focused on areas such as Participatory Strategic Planning, unified municipal services improvement, and digital enhancement of urban innovation hubs.

Discover the INTERLINK pilots 👉https://interlink-project.eu/pilots/

Community Building and Rewarding System

INTERLINK emphasizes community building to democratize the creation of public services. The project introduces a co-business model that engages and rewards active co-producers, ensuring the long-term sustainability of co-production outcomes. This model supports co-exploitation, bringing additional benefits to original authors when their work is used by others.

INTERLINK represents a paradigm shift in public service co-production, fostering a collaborative, inclusive, and user-centered approach. It not only transforms co-production strategies but also builds vibrant and engaged communities committed to shaping the future of public services. We invite you to explore the Collaborative Environment on www.interlink-project.eu

TAGS: Co-production, E-Governance, E-services, Open Innovation, Public Services

Use Case

Stazione Reggio Emilia AV

About Reggio Emilia (Italy) participatory governance model

22 September 2022

Exploring our pilot on the Municipality of Reggio Emilia and its long-term dedication in collaborative public production projects and participatory methods services.

Piloting activities

Piloting activities in Latvia, Spain, and Italy

11 July 2022

We are going to test the Interlink solution through proof-of-concept experiments in the PAs of Italy, Latvia, and Spain.

MEF Entrance Rome

Italian use case

21 February 2021

The Italian Ministry of Economy and Finance will leverage on the Interlink platform and its components to co-design and co-create a new Participatory Strategic Planning Module (PSPM) mock-up open to other Public Bodies. The PSPM will aid in strategic planning tasks and provide an open repository of good practices.

INTERLINK Logo

Innovating goverNment and ciTizen co-dEliveRy for the digitaL sINgle marKet goal is to overcome the barriers preventing PAs to efficiently share services in a Digital Single Market by combining the enthusiasm and flexibility of grassroot initiatives with the legitimacy and accountability granted by top-down e-government frameworks.

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This project has received funding from the European Union’s Horizon 2020 research and Innovation programme under Grant Agreement 959201