Government scholars claim that co-production might be the key to evolving towards more citizen-centric and sustainable public services. Our partners worked within the INTERLINK project towards devising a co-production environment to democratize and boost the collaborative co-design and co-delivery of public services and to foster the reuse of a continuously growing plethora of public services’ building blocks (INTERLIKERs).
The evaluation strategy to assess the provided co-production environment in 3 cross-European pilots is designed to understand the perceived quality of digitally co-produced public services and its influence on their acceptance and trust among civil servants, citizens, and other stakeholders.
Read the full paper here.
