2023, Jan. In order to make sure that citizens and governments are taking full advantage of new technology, the Commission keeps an eye on indicators of digital public services in the EU.
Read here the Digital Economy and Society Index Report 2022
The Recovery and Resilience Plans place a strong emphasis on measures aimed at digitalizing public services and establishing or upgrading e-government technologies. In the area of digitalizing public services and governmental procedures, including e-health, e-justice, and the digitalization of transportation and energy systems, the anticipated cost of proposed investments and reforms under the RFF totals EUR 46 billion. 2 E-government, eID, and e-justice will receive the highest benefits (EUR 24 billion), followed by e-health (EUR 13 billion).
Member States work to modernize and enhance public administration procedures so that they are easier to use, more focused on the needs of citizens, and more interoperable. Key reforms supported under the RRF include the integration of eID solutions in all government processes and the implementation of the ’Once Only Principle’. This dimension measures both the demand and supply sides of digital public services as well as open data.
About the Digital Economy and Society Index (DESI)
Through the Digital Economy and Society Index (DESI) publications, the European Commission has been keeping track of the Member States’ advancement in digital technology since 2014. Thematic chapters in DESI provide a European-level analysis across important digital domains, which is crucial for supporting policy decisions. Country profiles in DESI assist Member States in identifying areas requiring urgent action.